Effective Date: April 28, 2025
Welcome to Ez Solution SINGLE MEMBER P.C (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and products (“Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you register, contact us, or use our Services, we may collect information such as:
How do you generate leads?
Payment information
Login credentials
Communication records (emails, messages, call recordings)
1.2 Usage Data
We collect data related to your interactions with our Services, such as:
IP address, browser type, operating system
Access timestamps, pages viewed
System diagnostics and usage patterns
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to personalize content, remember preferences, and analyze traffic. You can manage cookies via your browser or through our [Cookie Policy].
1.4 Consent Mechanism
By using our Services, you consent to data collection and use as described herein. Where legally required, we obtain explicit consent via checkboxes or banners. You may withdraw consent at any time by contacting us.
2. How We Use Your Information
2.1 Providing Services
We use your information to:
Operate and improve our Services
Deliver support
Process payments and manage your account
2.2 Communication
We may contact you with updates, support info, or marketing materials. You can unsubscribe at any time.
2.3 Compliance
We use your data to comply with legal obligations, enforce our Terms, and ensure the safety of our systems and users.
2.4 GDPR Lawful Basis
We process data based on:
Your consent
Contractual necessity
Legal compliance
Our legitimate interests
3. How We Share Your Information
3.1 Service Providers
We work with third-party vendors for payments, hosting, analytics, and support. These providers are contractually obligated to protect your data.
3.2 Legal Requirements
We may disclose data when required by law or by valid legal request.
3.3 Business Transfers
In the event of a merger or sale, your information may be transferred. We will notify you if this happens.
3.4 Third-Party Disclaimer
We are not liable for third-party privacy practices. Users should review third-party policies independently.
4. Data Security
We implement measures to protect your data, including:
Encryption during transmission and storage
Role-based access controls
Regular audits and monitoring
4.1 Data Breach Notification
In case of a breach, we will notify affected users and authorities as required by the GDPR or other applicable laws.
4.2 Data Minimization
We collect only what is necessary and periodically review data practices.
4.3 Data Retention
We retain personal data only as long as needed for its intended purpose or as required by law. Data is securely deleted or anonymized when no longer needed.
5. Your Rights (Under GDPR and Applicable Law)
Access – You can request a copy of your data.
Correction – You can request corrections to inaccurate data.
Deletion – You may request that we delete your data.
Restriction – You may request limited processing.
Portability – You may request your data in a structured format.
Objection – You may object to processing for specific reasons, including direct marketing.
To exercise these rights, contact us at the details below.
6. International Data Transfers
We may process your information on servers outside your country. For transfers outside the EU/EEA, we implement safeguards like Standard Contractual Clauses in compliance with GDPR requirements.
7. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from children. If we learn of such collection, we will promptly delete the data.
8. Cookies and Tracking Disclosure
We use:
Essential cookies
Analytics cookies
Functionality cookies
Marketing cookies
You can manage cookie settings via your browser or our [Cookie Policy].
9. Changes to This Privacy Policy
We may update this policy from time to time. Updates are effective upon posting. The latest revision date will always be shown at the top. We recommend reviewing this policy periodically.
10. Third-Party Liability Disclaimer
While we only engage with trusted partners, we are not responsible for third-party practices. You are advised to read third-party privacy policies independently.
11. Links to Third Parties
Our Services may include links to third-party websites or platforms. We are not responsible for their content or privacy practices.
12. Contact Information
If you have questions or wish to exercise your data rights, please contact us:
Ez Solution SINGLE MEMBER P.C
1 Spathari Street, 17122 Nea Smirni, Athens, Greece
Email: info@ezsolution.ai